To make the most of FooGolf, attach your launch monitor.


Frequently asked questions

Once you start playing sim golf in the cloud, everything becomes possible.

  • You don't need a Windows gaming PC. Any computer with a web browser will do, since the sim runs in the cloud.
  • Take your sim golf anywhere. Play in your back yard with a chromebook. Practice your bunkers shots at the beach.
  • Take your sim golf with you to the range on vacation or work trips.
  • Share video replays and highlight reels of your best shots on Facebook, WhatsApp and social media.

FooGolf is a network of high-end, on demand gaming computers hosted in 6 geographical regions around the world.

Each Windows gaming PC runs the powerful golf simulation software GSPro, with hundreds of photo-realistic golf courses available from around the world. Our physical servers are hosted in the Amazon Web Services (AWS) cloud for maximum graphics and network performance.

Because all the hard work happens on the Windows gaming PC, you don't need a powerful gaming PC - you just stream down to your laptop, Chromebook, Mac, or even a Raspberry Pi - virtually any computer running a web browser.

Ways to use FooGolf

There are several ways you can use FooGolf:

  • You can purchase your own cloud PC, installing your own GSPro licence on it
  • You can try GSPro by the hour (dependant on an available bay in your region)
  • You can screen share someone else's FooGolf session
  • You can use the free Night Range to test that your launch monitor will work over the internet

Purchasing your own cloud PC

When you purchase your own cloud PC, you can start and stop it at any time from the dashboard. Any software you install or other changes that you make to your PC are preserved. The first time you start your PC, you'll likely want to install your GSPro licence key, and perhaps set up Patreon (if you want to play Patreon courses).

Trying GSPro in the cloud by the hour

When you play GSPro by the hour, you are allocated one of our GSPro cloud PCs for just the hours you want. The PC is ready to run GSPro, but is otherwise wiped clean before you use it. You can make changes (such as hooking up to Patreon), but changes will be lost when your session finishes.

Testing your launch monitor at the Night Range

With FooGolf, you connect your launch monitor over the internet. The free Night Range provides an easy and instant way to test that your launch monitor will work over the internet without needing GSPro.

No. This is much the same as running a golf business with several bays, each using a GSPro licence. It's just that the gaming computer is virtual and lives in the Amazon cloud instead of in a cupboard on site. Every virtual machine has its own GSPro licence.

No, FooGolf is currently for computers only. This is a limitation of the NICE DCV streaming software that Amazon provide.

Since the R10 is so popular, FooGolf has built in support for it. But you can connect any other launch monitor that already has an Open API-based integration with GSPro.

Each player can attach up to 2 launch monitors. This lets you clip together new functionality, for example adding webcam-based putting to launch monitors that don't support it.

A: FooGolf is designed to work just about anywhere, but it's not practical for us to test all the different combinations of tablets, phones, operating systems, simulator version etc. Below is the actual hardware that we use to test:

Email us at support@foogolf.com. Based in New Zealand, we're likely in a different timezone from you so replies may take a while.

Choose the region with the best ping. A lower number is better. If you're lucky enough to live near one of our AWS data center regions, you see very low pings, with a super smooth streaming experience.

The accuracy of your shots is not affected by ping.

Ping    Experience
< 50Great
< 100OK
< 150Average
< 200Poor
> 200Bad

The major factors affecting ping are your physical distance from our data centers and the speed and quality of your internet connection.

If you want a really detailed insight into the best region for you, , use Amazon's AWS Speed Test web page.

Important: the quality of the experience of playing a golf simulator in the cloud for different ping values is very subjective. If you're overwintering on Scott Base and want to play with your mates back home, then any ping might be good enough. So we don't prevent you from booking a session in a region, no matter how bad the ping is.

If your desired session is not available, here are a few things you can try:

  1. Check out our availability across a number of hours (not just at a point in time).
  2. Check availability for a shorter session. e.g. start at just an hour, find a time that suits, then steadily increase the duration. Short sessions are often available, tucked in between others.
  3. Try a different region. Different regions tend to be busy at different times of the day. As long as the ping is acceptable to you, you can play in any region.
  4. Try further in the future.
  5. Email us. We hate to hear of people missing out and we'll see if there's anything we can do.

Your session may be cut short by up to 10 minutes or so at the end. This gives us time to park (i.e. clear the Windows gaming PC down from the previous user), and then launch it ready for the next user.

No! GSPro's online mode is the best multiplayer solution - as long as every player has their own Windows gaming machine and GSPro licence. (Even then you might want to add FooGolf to the mix to get video replays you can share to social media).

But if any players (or all players) don't have a Windows gaming machine and GSPro, then FooGolf is a great way for them to join the GSPro fun.

With FooGolf, players don't need their own gaming computer. Instead they use a high power Windows gaming machine running in the cloud (in one of Amazon's data centers). Any average computer with a web browser - even low power computers like Chromebooks - will do.

We have a handful of courses pre-downloaded on each cloud PC. However new courses are released regularly, and you can download any courses you want from withing GSPro.

Many very talented designers make their own GSPro courses available, e.g. through Patreon. If you have a Patreon subscription, just log in on the Windows gaming PC and download.

Instead of running in a web browser, for maximum performance you can run a NICE DCV native client.

We regret that we can't assist you with installing or using the NICE DCV native clients, however you'll find assistance online.

FooGolf is a tiny team of golf-crazed techies located in New Zealand.

We're small but we try to be responsive (though our hours may be a little different to you). Please drop us a line at support@foogolf.com if you've got any comments or suggestions on ways we can do better.




Troubleshooting

Using a Windows gaming PC in the cloud is easy once you're used to it. Here are some differences you will see:

  • Typing into fields and clicking buttons can feel sluggish (depending on your ping).
  • You can't "Alt tab" between programs within the cloud PC.
  • If you're playing multiplayer, your screen resolution may change when another player joins the simulator.

Here are some tips that should make your experience smoother:

  • Have a test run! We highly recommend you book a one hour practice session to sort out the kinks before that big game with your mates. Remember, it costs only $2 per hour to book a session at short notice.
  • When you join the cloud PC, right click the join link and choose "New window". Now you can keep the simulator window in full screen throughout. Use "Alt tab" to switch between the cloud PC display and the other programs running on your own computer.
  • Be patient! If nothing seems to be happening, just wait a few seconds before clicking again.

This can happen when you first start the cloud PC, or if you are on a slower network or in a region with a high ping.


To fix it:

  1. Move your mouse to the top right of the screen. You should then be able to see and click on the NICE DCV menu (see below).
  2. Click "Send Ctrl + Alt + Del". Then click Cancel.
  3. Your mouse pointer should now be visible.

To fix it:

  1. Move your mouse to the top right of the screen and click the NICE DCV menu.
  2. Click "Send Ctrl + Alt + Del", then choose Task Manager. The task manager will appear, and you should also now be able to see the taskbar at the bottom of the screen.
  3. You can close the task manager.

You shouldn't need to do this often, but with so many technical moving parts, things can get tangled up sometimes.

For the ultimate "reset everything", to reset the communication between GSPro and your launch monitor(s), follow these steps in order.

  1. In GSPro, select "Settings -> Game settings -> Reset GSPro Connect".
    Wait a few seconds until the API window reappears, then you can close the settings page.
  2. In FooGolf, click "Reconnect to GSPro".
  3. If you are still stuck you could try deleting your launch monitor and then re-attaching it.

When you first open a course, it can take several minutes for the "Course initializing, please wait" phase just to get to 1 or 2%.


Don't worry! Things will speed up a lot from here on in. You'll be playing in just a few more seconds.

If you are interested in the technical details, we scrub every cloud PC completely clean before you use it for your security. This includes clearing down the GSPro cache, which is used to speed up course loading. Effectively your session is running on a brand new, freshly installed Windows computer.

This can happen if you are on a slower network or in a region with a high ping.


To fix it, check that the volume is not turned down on the cloud PC or on your computer.


After that, the only solution is to use a faster network. If you have a very slow home network, hotspotting to your phone may be faster.

Typically you will want GSPro running in its own browser window (not a tab) and taking up the entire screen.

This is easy enough when getting started, but if you minimise your window, even temporarily, then GSPro may end up with a "banded" display (empty space at top and bottom).

To fix it:

  1. Move your mouse to the top right of the screen. You should then be able to see and click on the NICE DCV menu (see below).
  2. Click "Send Ctrl + Alt + Del".
  3. Click the full screen icon (four arrows pointing outwards).
  4. Click Cancel.

GSPro should now be displayed correctly and taking up the entire screen.

Be aware that when you have multiple players, and some players have different screen aspect ratios, someone will always end up with a banded display.